Order Processing
All orders are typically processed and shipped within 5 business days after an order is placed.
Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing (if applicable).
Please note that delivery times are estimates only and may be affected by factors beyond our control, including customs inspections, severe weather, public holidays, or carrier-related delays.
Order Tracking
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.
You can track your shipment using the tracking number at www.17track.net.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.
The final shipping cost will be displayed before you complete your purchase.
Any customs duties, taxes, or import fees imposed by your country or region are the responsibility of the customer unless otherwise stated.
Shipping Destinations
We currently ship to customers worldwide.
If we are unable to ship to your location due to carrier or logistics restrictions, our Customer Support team will contact you promptly to discuss alternative arrangements or issue a full refund if necessary.
For questions about shipping availability, please contact our Customer Support team.
Customer Support:
Email: service@merovica.com
You may also contact us using the customer service email address or telephone number provided in your Order Confirmation Email.
Changing Your Shipping Address
If you need to change your shipping address, please contact our Customer Support team as soon as possible.
Address changes can only be made before 11:00 PM (PDT, GMT-7) on the same day the order is placed. Once an order has entered processing or has been shipped, we are unable to modify the shipping address.
Shipping to an Alternate Address
Yes. You may have your order shipped to an address different from your billing address.
Please ensure that all shipping information is accurate before completing your purchase.
Shipping Methods
Orders are processed and shipped during normal business days (Monday through Friday), excluding weekends and public holidays. Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next business day.
To provide faster and more efficient delivery, some products may be shipped directly from our domestic warehouses, while others may be manufactured and shipped from our facilities located in the United States, Canada, and Australia, depending on inventory availability.
We work with trusted international shipping carriers, including FedEx, DHL, UPS, EMS, SF Express, and their local delivery partners to provide reliable worldwide delivery.